VTUVIA CMB 8-Speed Ebike

Shipping & Delivery

We ship items out the next business day via FedEx or USPS. Saturdays, Sundays and holidays are not business days. Please expect 2–7 business days to receive your order. We ship out of our warehouse in Southern California.

We also offer expedited shipping, including next-day and 2nd-day air, at checkout. If you need faster delivery, please send us an email or call us as soon as possible. We can update your shipping speed in our system and provide you with a quote or invoice.

We do our best to make sure all items are in stock. On occasion, our inventory count may be off. You will be notified immediately by email if a product is on back order.

International customers: We ship international orders by FedEx International and USPS Priority Mail only. The regular delivery time is 4–10 business days after the ship date. If a customer provides a shipping address in a foreign language, or one that includes symbols or accent marks, we cannot take responsibility for an “undeliverable address” package. All customs duties, including taxes, fees and any other extra charges, are the customer’s responsibility.

Payment

We accept PayPal, Amazon Pay, Google Pay, Visa, Mastercard, JCB, Diners Club, Discover and American Express.

Changes or cancellations to online orders can be made at any time during the shopping process. Once an order has been submitted, changes cannot be made online. If you need to make a change after submitting your order, please contact our customer service team at hello@formosacovers.com immediately to receive confirmation of the change.

We ship items out the next business day. Orders placed before 7:30 AM Pacific Time may ship the same day. Orders placed after that cutoff will ship the next business day. Saturdays, Sundays and holidays are not business days.

If you need your item shipped as soon as possible, please email us at hello@formosacovers.com so we can make accommodations.

Please allow up to 24 hours for tracking information to update. If you experience any problems with your tracking, please email us and our team will assist you.

Our products may be found across various marketplaces, including Amazon, eBay and Walmart. As a small business, purchases made directly through our website help us continue serving our community. That said, we are happy to honor price matches.

If you find a lower price on any marketplace, please email us at hello@formosacovers.com before you purchase, and include a screenshot of the lower price. Once our team has verified the pricing, we will provide a custom discount code so the price match can be applied.

Please note that price matches apply to the product subtotal only. For more information, please visit our Important Information page.