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Frequently Asked Questions.

Find answers to the most common questions about our products, orders, shipping, and more. Can't find what you're looking for? We're always happy to help.

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General

General & Store-Wide Questions

Everything you need to know about our products, ordering, shipping, returns, and warranty — all in one place.

What types of covers do you sell?

We design protective covers for a variety of outdoor and storage applications including golf cart enclosures, bike transport covers, wire shelving unit covers, patio furniture covers, umbrella replacement canopies, and other equipment protection solutions.

Where is Formosa Covers located?

We are a family-owned business based in Irvine, California. Our support team is available Monday–Friday, 9AM–5PM PST.

Why should I use a protective cover?

Protective covers help extend the life of equipment and furniture by shielding them from sun damage, rain, dust, dirt, and environmental wear. A quality cover is one of the most cost-effective ways to protect your investment.

What materials are your covers made from?

Our covers are made from durable materials such as UV-treated polyester, canvas-style outdoor fabrics, reinforced stitching, and waterproof polyurethane coatings depending on the product. Each product page lists the specific materials used.

Are your covers waterproof?

Most of our covers are water-resistant or waterproof depending on the product design and material coating. Please check the individual product listing for specific water resistance details.

Are your covers UV resistant?

Yes. Many of our products use UV-treated fabrics that help reduce sun fading and material breakdown over time.

How long do outdoor covers last?

With proper care, high-quality outdoor covers can last several years. Storing covers when not in use and cleaning them regularly will help extend their lifespan.

How do I clean my cover?

Most covers can be cleaned using mild soap, water, and a soft brush. Avoid harsh detergents, bleach, or abrasive pads. Always allow the cover to fully dry before storing.

Can covers be used year round?

Yes. Many covers are designed for year-round protection against sun, rain, wind, and dust.

What if I'm not sure which cover to buy?

Contact our team and we can help recommend the best option. Reach us at 949-954-0898 or hello@formosacovers.com.

How long does it take for orders to ship?

Most orders ship within 1 to 2 business days.

How long does delivery take?

Standard shipping typically takes 3 to 5 business days depending on your location.

Do you ship internationally?

We primarily ship within the United States, but international options may be available upon request. Contact us at hello@formosacovers.com for more information.

Can I change or cancel my order after placing it?

If your order has not shipped yet, we may be able to update or cancel it. Contact us as soon as possible at 949-954-0898 or hello@formosacovers.com.

What is your return policy?

Customers can return items using a prepaid return label or their own shipping method. Refunds are processed after the item is received and inspected. For full details, visit our Returns & Refunds page.

How long do I have to return an item?

Most returns are accepted within 30 days of delivery. Contact us if you have questions about your specific order.

Do your products come with a warranty?

Yes. Our products include a 1-year manufacturing warranty covering defects in materials and workmanship.

What does the warranty cover?

The warranty covers manufacturing issues such as defective stitching, zipper problems, or material defects. Damage caused by misuse or extreme conditions is not covered.

How do I submit a warranty claim?

Contact our support team with photos of the issue and your order information. Email hello@formosacovers.com or call 949-954-0898.

Golf Cart

Golf Cart Enclosures & Covers

Common questions about our golf cart enclosures and storage covers — sizing, compatibility, installation, and more.

What is a golf cart enclosure?

A golf cart enclosure is a protective cover that attaches to a golf cart roof and frame to provide protection from wind, rain, and cold weather while driving.

What is the difference between an enclosure and a storage cover?

An enclosure is designed for use while the golf cart is being driven. A storage cover is used when the cart is parked, protecting it from sun, dust, and the elements when not in use.

What golf cart brands do your enclosures fit?

Most enclosures are compatible with EZGO, Club Car, and Yamaha models. If you're unsure, contact us with your cart's make, model, and year.

How do I measure my golf cart for an enclosure?

Measure the roof length, roof width, and height from the roof to the ground. You can also reference our Golf Cart Sizing Chart for guidance.

Can I drive with the enclosure installed?

Yes. Golf cart enclosures are designed to be used while driving in cold or rainy weather. Storage covers are not intended for use while driving.

Are the windows clear?

Yes — most enclosures include clear PVC window panels to maintain full visibility while driving. We also offer 3-sided enclosures on certain models which omit the front windshield PVC panel entirely.

Are the doors zippered?

Yes. Many enclosures feature zippered doors that can be opened or rolled up when needed for open-air driving.

How long does installation take?

Installation usually takes about 10 to 20 minutes. No special tools are required for most models.

Can I leave the enclosure installed year round?

Yes, although removing and storing the enclosure during warmer months will help extend its lifespan.

Still Have a Question?

Our U.S.-based team is available Monday–Friday, 9AM–5PM PST and always happy to help.