Once your order is shipped, you'll receive an email with a tracking number. You can use this number on our website's "Track Order" page or through the courier's tracking system to monitor the delivery status.
What should I do if I receive a defective or incorrect item?
We’re sorry for the inconvenience! Please contact our support team within 7 days of receiving your order. Provide your order number and photos of the issue, and we’ll arrange for a replacement or refund as soon as possible.
How do I find the right sneaker size?
Check out our size guide on each product page. If you're unsure, visit our store for a fitting or contact our support team for guidance. We also recommend measuring your foot and comparing it to our size chart for accuracy.
